FAQs

Our products 

Where do your products come from?

At Huages, we want to give our customers transparency on the raw materials we use to make our oils.

All our oils are made in France and are 100% natural in origin. Hazelnut oil (Réveil) and plum oil (Rêve) come from Lot-et-Garonne (47) and hemp oil (Pure) from Alpes-de-Haute-Provence (04)

Eco-responsibility is one of our values ​​and we favor the use of local products for the well-being of our customers and our planet. Our goal is to combine quality and naturalness.

Are your products organic? 

Our products are organic but we do not yet have the official labels. Our cosmetic products contain 95% vegetable oils from organic crops.

  • The minimum criteria for certification of cosmetic products are as follows:

95% organic plant ingredients in the formula 

95% of ingredients are natural or of natural origin 

A minimum of 10% of the ingredients in the finished product must be organic due to the possible addition of water 

  • We are at :

95% organic plant ingredients in the formula 

100% of our ingredients are natural 

And at least 95% of the ingredients in the finished product are organic

How does CBD work in the body? Why are we talking about full spectrum CBD? How to navigate all the CBD properties and oils? 

For these three questions, you can refer to the article “Our investigation into CBD”

What are the benefits of CBD?

In recent years, CBD has demonstrated numerous virtues and benefits for the human body. It allows you to live better on a daily basis against:

The stress
CBD has an affinity with endorphins and serotonin, helping to soothe you and combat stress.

Insomnia
CBD makes it easier to fall asleep and induces restful sleep.
People suffering from mood disorders, such as depression, anxiety, or post-traumatic stress disorder: Cannabinoids are regulators of your body and your mood. Numerous studies show their effectiveness in people suffering from these disorders.

Pain
CBD acts on pain receptors, reducing pain and making it easier to tolerate. Studies show its effectiveness on chronic pain (fibromyalgia type), but also migraines, menstrual pain or osteoarthritis. It has also shown results during palliative care or chemotherapy.

Acne
CBD reduces lipid synthesis and proliferation of human sebaceous glands. It has an anti-inflammatory effect on the sebaceous glands. Its potential makes it a good therapeutic agent for the treatment of acne vulgaris.

Muscle preparation and recovery
CBD is permitted in sport, including during competitions. When taken before physical exercise, it improves concentration, energy, and stimulates without having the unwanted side effects of coffee or tea. By acting on pain receptors, it helps to better manage pain and improve sports performance.
CBD is a natural regulator for the body. It also has excellent anti-inflammatory and muscle relaxant properties.

How to consume it? 

Our CBD oils can be used in two ways:
  • Food: For a quick effect and need, you can take CBD sublingually. For a preventive or progressive need, you can ingest CBD in your daily recipes, smoothies, shakes, dairy products, salad dressings, etc.
  • Cosmetics: For skin and inflammatory problems you can use the oils directly on your skin or diluted in your daily creams or in your massage oils.

    What does 5% CBD mean?

    This concentration percentage means that 5% corresponds to 500 mg in our 10ml bottle:
    There are approximately 200 drops in our 10ml bottle at 500mg of CBD so one drop is approximately 0.05ml or 2.5mg of CBD.

    What dose to choose? 

    On average, 3 to 4 drops of the 5% oil to be renewed according to the needs of your day are enough. But, the best way to find the ideal amount is to start slowly, assess how you feel, and adjust the dose accordingly. 

    For a 90kg person, a daily dosage of 20mg to 33mg is a good start. For a 70kg person, we recommend around 15mg to 25mg. For a person weighing 50 kg we recommend 10 mg to start.

    For use only on Dream Night, start with: 3 to 4 drops half an hour before going to bed.

    I don't understand the difference between your formulas, can you explain to me? 

    The CBD present in each of our oils allows:

    1. Well-being of the mind  by fighting against: stress, insomnia, mood disorders

    2. Well-being of the body with regulation of the body and effects against pain, nausea, migraines

    1. Skin well-being for treatment of acne, eczema, psoriasis and other skin inflammations

    Although they are all effective on the virtues above, our formulas are reinforced and supplemented for certain benefits thanks to a combination with other oils:

    For example, the dream formula contains oil infused with verbena and lemon balm. Which reinforces the benefits to combat sleep disorders that CBD initially helps.

    On our site we have therefore noted “all the benefits of CBD, but also enhanced virtues” this section concerns the benefits reinforced and complementary by the combination with other oils. Thus, REVEIL can help you fight against sleep disorders, but Rêves has reinforced effects. The classic CBD market is satisfied with its benefits. We have designed more specific and targeted oils that also contain the usual properties of CBD. 

    • REVEIL, with hazelnut oil, a source of phospholipids, vitamin A and E as well as calcium, contributes to skin protection and deep hydration . Its contributions reduce inflammation , repair or heal by promoting the regeneration of the skin's hydrolipidic film .

    • DREAM, contains Plum oil infused with Verbena and Melissa which act in symbiosis to promote your most beautiful dreams and reduce stomach aches. Plum oil is very rich in oleic acid, a fatty acid naturally present in human sebum, so it will strengthen the hydrolipidic film of your skin. It helps calm irritations and deeply nourishes while respecting your microbiome. 

    • PURE with hemp oil has nutritional benefits (omega-3, 6 and 9) participating in the balance of the cardiovascular system reinforcing the properties on sports preparation and recovery. Hemp oil, through its contributions of omega-3, 6 and 9, also contributes to the elasticity of the epidermis . Hemp oil is also an excellent moisturizer , its lipids are similar to those of your skin providing optimal penetration . Thanks to its rich content of vitamin E, a natural antioxidant which also protects against acne , this oil is a natural anti-aging agent .

    Can I use RÊVE during the day without risk of drowsiness and apply REVEIL oil in the evening without jeopardizing my chances of falling asleep?

    CBD exerts a regulatory action on bodily mechanisms by acting on the endocannabinoid system which is a physiological communication network present in your body. This results in regulation of appetite, sleep and even stress. In the evening, CBD helps stimulate this system by offering you restful sleep while it gives you energy during the day or when you play sports. It is therefore entirely possible to consume REVEIL oil in the evening and DREAM oil in the morning. However, the latter incorporates verbena and infused lemon balm, with calming and sedative properties for peaceful, quality sleep. It is also possible to use RÊVE oil to help you cope with a peak of stress during the day - without any risk of drowsiness - however REVEIL oil is more suitable due to its specific composition to the needs of a daytime activity.

    How long does CBD stay in the body? 

    CBD can be detected in the body for 24 hours. But since it is not illegal, it is entirely possible to consume it during sports competitions. You simply have to check that there is less than 0.2% THC. Which is the case with our products. 

    Can I consume your products if I am on medication?

    We advise you to consult your doctor to ensure there is no interaction.

    Are your products gluten free?

    YES.

    Are your products compatible with breastfeeding?

    There are not enough scientific studies on the consequences of CBD for children. As a precaution, we recommend not using CBD products if you are breastfeeding or pregnant.

    How long does a bottle last?

    On average, 2 to 3 months. 

    Delivery of products

    Do you ship anywhere in the world?

    We deliver to 10 countries: France, Belgium, Germany, Italy, Portugal, Spain, Switzerland, Netherlands, Canada and United States.*

    Delivery is free for orders sent to France, shipping costs will be applied for the countries mentioned above.

    Do you offer express delivery of your products?

    It is now possible to have your favorite products delivered directly to your home the same day or the next day!

    You can access this service from the main page by clicking on the "express order" button, which will redirect you to a page where you can indicate your address as well as your delivery slots; or when paying for your order by choosing the delivery method.

    Express delivery is only available in Paris within a 7km radius of our premises and is valid on all products displayed on our Huages ​​website excluding boxes.

    You can only receive express delivery from Monday to Wednesday, from 9:30 a.m. to 6:00 p.m. On other days of the week (Thursday to Sunday), you can still schedule delivery the following week within a defined slot from Monday to Wednesday.

    The cost of express delivery is €5.

    Your order will be delivered by bicycle couriers (mostly) which you can follow in real time.

    If you have any questions about this type of delivery, contact us at bonjour@huages.co !

    Where do you ship from? Where are you located?

    In Paris in France.

    I received damaged items. What can I do ?

    We are sorry to hear this. You can refer to the Reimbursement of General Terms and Conditions paragraph. 

    I still have not received my order.

    We apologize for the delay. After 30 days you can request a refund.

    Do you have a refund policy? 

    We do our best to resolve any issues our customers may encounter.

    Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you if your refund is approved or rejected. Once the products have been received and deemed to be compliant, Huages ​​will reimburse you for the full amount paid for your order. This refund will take effect no later than 30 days following the date of receipt.

    Christmas delivery time

    Orders placed before December 12 will be delivered well before Christmas. For any orders placed beyond this deadline, delivery is not guaranteed before Christmas.